ABOUT CONSULTING – IT Consulting

Ergon Consulting is a DFW-based managed IT services and network support provider which deals in comprehensive outsourced business technology design, implementation and consulting for medium sized businesses and organizations across north Texas and the rest of the southwestern United States.

    • A variety of industry and regulatory compliance services (HIPAA, PCI, DoD, etc.)
    • Disaster recovery/business continuity services
    • Network security and hardening services
    • Premises-based and hosted telephony and unified communications services
    • 24/7 network monitoring support
    • Quarterly Technology Reviews with every client
    • Virtual CIO outsourcing services
    • . . .and lots more.

Unlike others, we tailor managed services to fit each individual patron’s IT needs and budget. Our outstanding technical crew of Microsoft-certified Engineers, coupled with our dedication to delighting every client every day, makes Ergon the best choice for your organization’s outsourced technical support and consulting requirements.

WHAT WE DO

With Ergon Technologies, outsourcing your IT needs doesn’t mean you have to settle for less. We take a comprehensive and proactive approach to managing our clients’ technology.  We observe all servers, communications appliances and similar equipment under management round the clock, with in-built alerts to the assigned Ergon Senior Engineer whenever anything falls out of predetermined performance parameters.  We regularly observe event logs, error logs, utilization statistics, Internet traffic and other measures of network performance for early signs of problems.  We check on data backups routinely, to ensure that valuable client information is completely and correctly backed up.  We schedule regular on-premises maintenance visits for every client, even if there are no service requests, to ensure that even small non-emergency issues are addressed and resolved quickly.

Ergon designs data and voice platforms, updates and upgrades infrastructure, strengthens network security and hardens networks, provides network relocation and reconfiguration services, virtualized environments, provides cloud computing capabilities, and consults you on all your business technology needs.

WHAT WE OFFER

Ergon offers a complete range of outsourced network, data and voice technology services; both premises-based and hosted, to meet clients’ desires. Every new implementation, every upgrade or update, and every ongoing consulting and services program is custom-designed individually for each client.